Gplsoft technical assistance
The Gplsoft Technical Assistance service provides customers with assistance on the customer’s IT equipment (hardware devices and software components) to ensure proper operation. The fundamental principle of our assistance is to proactively monitor the IT infrastructure, in order to prevent any type of problem that may lead to a blocking of the service for the customer. Unfortunately, sudden problems can always occur, which is why our Technical Staff is trained and always ready to intervene with decisive interventions, both online and on-site.
The reports can be opened through the following channels:
- by email via the address supporto@gplsoft.it
- by filling out the form on the page supporto
- by contacting us at the following telephone numbers 06/87758697 and 06/87758738 (09.00 – 13.30 and 14.30 – 18.00 – from Monday to Friday)
Our technicians will contact you as soon as possible to carry out immediate checks remotely and immediately implement resolving actions, respecting the deadlines set by the type of contract chosen.
